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The restriction of business payment solutions providers (BPSPs) after curbs on Paytm Payment Bank shows that the Reserve Bank of India (RBI) is intensifying its focus on ensuring the robust implementation of know-your-customer (KYC) checks by financial entities, employing penalties and restrictions as tools to chastise non-compliant lenders.

The recent restrictions imposed on BPSPs also highlight KYC concerns, where individuals accepting payments routed through these fintech platforms were not properly onboarded as merchants. This situation has raised eyebrows, as lax KYC procedures could potentially lead to broader ramifications for the financial system.

The challenges of KYC implementation have become more pronounced as financial intermediation grows increasingly complex. Transactions now involve multiple entities, such as banks, card network operators, payment gateways, and point-of-sale machines, each playing a crucial role in the financial ecosystem. The flow of information is essential for regulators to track the underlying money flow and ensure the safety and security of all parties involved. Any lapses or deliberate manipulations in the KYC process pose risks to the entire system.

The central bank’s actions against these entities are notably linked to concerns revolving around the inadequacy of KYC implementation.

The KYC guidelines

The KYC guidelines, deemed as a vital safeguard against money laundering, mandate that financial institutions map each account to a bona fide customer. These guidelines necessitate that banks and other lenders request proof of address and identity from customers before opening bank accounts or extending loans. The regulatory measures imposed by the RBI, such as monetary penalties and business restrictions, are part of an overarching strategy to ensure compliance with these KYC norms.

Now, industry experts assert that KYC compliance is not optional, as it plays a pivotal role in preventing money laundering and fraud. The guidelines, when followed diligently, act as a deterrent to perpetrators attempting to open fictitious accounts, and facilitate the identification of both the sender and recipient of funds, creating an essential trail for tracking down criminal activities.

Trust issues

Trust is a cornerstone for financial intermediaries, and a breakdown in trust can have severe consequences for business operations. Banks’ reluctance to partner with Paytm Payments Bank exemplifies the repercussions of eroded trust due to inadequate KYC practices.

Experts said that the regulator’s proactive approach and focus on adherence to fundamental guidelines aim to minimize surprises for investors in the banking sector, fostering a more secure and stable financial environment. As the RBI continues to strengthen its supervisory frameworks and employ analytical tools, investors can anticipate a more transparent and compliant financial landscape.

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  • Published On Feb 19, 2024 at 07:41 AM IST

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