Wells Fargo has disclosed a data breach caused by the actions of one of its employees, resulting in the exposure of personal and mortgage account information for two of its customers.
The incident, confirmed by the California-based banking giant, was not a cyber-attack but rather a violation of company policies. The employee involved sent sensitive information to a personal account, leading to their termination.
“Wells Fargo has taken appropriate actions in accordance with our policies and procedures,” a Wells Fargo spokesperson told CyberNews. “The individual involved is no longer with the company.”
The two affected customers have been notified of the breach through a letter emphasizing that their well-being is Wells Fargo’s top priority. The bank expressed regret over any inconvenience caused by the incident and is actively monitoring the affected accounts for any unusual activities.
To further protect these customers, Wells Fargo is offering a complimentary two-year identity theft protection service through Experian, aimed at preventing any potential misuse of their information.