Devexa, the AI-powered virtual assistant and chatbot from global software developer for the capital markets industry, Devexperts, has integrated with instant messaging and VoIP social platform, Discord.
The integration will add to Devexa’s multichannel functionality, which currently includes Telegram, WhatsApp, and Facebook. The addition of Discord, will further enhance trader accessibility to Devexa, and her support functionalities, especially when on the go. Devexa’s support functionalities which will now be available to community members via Discord, include:
- Seamless access to information: Users can leverage Devexa’s knowledge base without leaving Discord, making financial information more accessible and convenient.
- Streamlined technical analysis: Thanks to Devexa’s integration with TechSignals, community members can quickly upload a chart or select a ticker and receive professional technical analysis within about 15 seconds, all within Discord.
- Consolidated communication: By bringing Devexa into Discord, users no longer need to switch between platforms for financial information and community interaction, eliminating the need to manage multiple apps at once.
- Virtual assistance on the go: Community members can also now ask Devexa to carry out specific actions, such as placing orders or asking for updates on their balance, directly from within Discord.
From a broker point of view, the development will enable Devexa’s broadcast messaging to be leveraged from within the Discord platform, allowing for the seamless delivery of trading signals, polls, and important updates right where a broker’s community is most active. This ensures direct and timely communication, helping to increase engagement and keeping members informed and involved without leaving Discord.
Jon Light, Head of OTC Platform at Devexperts, says:
“Discord is an extremely popular platform for traders so it was important to us that it be added to Devexa’s multichannel functionalities. This will allow traders using Discord to access all the benefits of Devexa, including her knowledge base support and in-depth financial analysis capabilities, as well as her virtual assistance and support. From a broker point of view, the development further enhances customer engagement, as well as providing direct marketing channels for useful, timely interactions.”
About Devexperts
Devexperts is a software development company that has been serving the needs of capital markets since 2002. The company’s flagship solution is DXtrade, a platform for brokers, offering investment in stocks, commodities, futures, options, forex, funds, and cryptocurrencies. Devexperts’ core areas of expertise are multi-asset trading platforms, matching engines, and exchange solutions. With headquarters in Ireland, Devexperts’ development team consists of 900 engineers located in offices in the USA, Germany, Bulgaria, Singapore, Portugal, Turkey, and Georgia.
