FOREX.com Japan, a subsidiary of StoneX Group, has warned its clients of problems with its server.
A notice published by the retail FX and CFD brokerage states that there is a problem with the system/server.
As a result, certain services may not be used normally:
- New account application
- Uploading identity verification documents
The broker says that its professional team is investigating the cause and working on recovery.
In addition, FOREX.com Japan is currently receiving a lot of inquiries, and the response by phone and chat is delayed.
