BUSINESSNEXT, a global leader in composable cloud solutions for financial services, has launched India’s first AI agent platform to modernize the banking, financial services, and insurance (BFSI) sector named AGENTNEXT, This innovative platform allows AI assistants to handle up to 60-70% of routine tasks, freeing human teams to focus on more complex issues.
AGENTNEXT opens new possibilities for the industry, offering tools like personalized banker assistants and AI-powered contact centers. It aims to improve efficiency in areas such as sales, marketing, lending, and customer service. The platform’s Thinking Brush™ engine provides advanced AI capabilities, making it easier to manage complex financial scenarios accurately.
Nishant Singh, Founder and CEO of BUSINESSNEXT, said, “AGENTNEXT is a major step forward for India’s BFSI sector. It’s designed to meet the specific challenges of our market and will help banks and financial institutions work smarter and faster while maintaining the highest standards of security and compliance.”
The platform also includes a no-code Agent Studio, allowing businesses to create customized AI agents or adapt pre-designed ones to their needs. This ensures financial institutions can keep pace with changing demands while staying compliant with regulations like those from the Reserve Bank of India (RBI).
