HDFC Bank has emailed its customers to inform them that an upcoming system upgrade will improve their banking experience by enhancing performance speed, extending capacity to manage high traffic, and increasing overall dependability.HDFC Bank scheduled downtime is on Saturday, 13th July 2024.
Scheduled Upgrade Details:
- Start: 3:00 AM on Saturday, 13th July 2024
- End: 4:30 PM on Saturday, 13th July 2024
According to the HDFC Bank mail, “We have scheduled this upgrade on a second Saturday, a bank holiday, to minimize inconvenience. Yet, we advise you to plan your banking activities in advance and appreciate your cooperation as we enhance our systems to serve you better.”FD interest rate up to 8.75%: These 4 banks have revised fixed deposit rates with effect from July 1
HDFC Bank services available
Cash Withdrawal: Debit and Credit Cards
You can continue to withdraw cash from any ATM using your HDFC Bank debit card (up to a restricted limit*) or credit card.
- Shop & Pay: Debit Cards, Credit Cards and UPI
- At stores: You can continue to use your HDFC Bank debit card (up to a restricted limit*) or credit card on swipe machines.
- Online: You can make seamless online purchases with your HDFC Bank debit card (up to a restricted limit*) & credit card, including through PayZapp
- UPI: You can continue to use the service. However, it will be unavailable from 3:00 AM to 3:45 AM and from 9:30 AM to 12:45 PM on Saturday, 13th July 2024
- *Please Note: The restricted limit for Debit cards will be a combined limit for ATM Cash withdrawals, in-store transactions, Online transactions, and contactless transactions
Card Management
You can continue to hotlist your card, reset your PIN and perform other card-related activities.
Merchant Payments
Merchants can continue to receive payments via cards, but updates to the account will be available after the upgrade completion.
UPI
Available
HDFC Bank Account holders can continue to use the following UPI services from 3:45 AM to 9:30 AM and 12:45 PM onwards
· Send and receive money
· Merchant payment (QR or online)
· Balance enquiry
· Set or change pin
HDFC Bank services that won’t be available
For HDFC Bank Account holders the following UPI services will not be available from 3:00 AM to 3:45 AM and from 9:30 AM to 12:45 PM
· Send and receive money
· Merchant payment (QR or online)
· Balance enquiry
· Set or change pin
Critical Services impacted during the system upgrade:
| 3:00AM – 3:45AM | 3:45AM – 9:30AM | 9:30AM – 12:45PM | 12:45PM – 4:30PM | |
| Time | ||||
| Not Available | Not Available | Not Available | Not Available | |
| NetBanking & | ||||
| MobileBanking | ||||
| Not Available | Available | Not Available | Available | |
| UPI | ||||
| Available with | Available | Available with | Available | |
| ATM & Debit Cards | Resticted limits* | Resticted limits* | ||
| Not available | Not Available | Not available | Not available | |
| Other Fund | ||||
| Transfer Modes** | ||||
| Available # | Available | Available # | Available | |
| Credit Cards | ||||
| Available @ | Available | Available @ | Available | |
| Prepaid Forex Cards | ||||
| & INR Cards | ||||
* As per limits set for each card variant
** IMPS, NEFT, RTGS, HDFC Bank A/c to A/c online transfer or Branch transfer
# Available for card usage. Card repayment via UPI & NetBanking not available, repayment via Debit Card available with restricted limits
@ Available for card usage. Loading via UPI & NetBanking not available, Loading via Debit Card available with restricted limitsUseful Tips:
Kindly withdraw sufficient funds in advance before 7:30 PM on Friday, 12th July 2024. Plan all your fund transfers in advance to avoid any inconvenience
