How to Leverage AI to Grow Your Business with Aprelle Duany

In this episode, Melinda Emerson talks with Aprelle Duany about the role of AI in businesses. They discuss Duany’s journey into AI, practical applications, and the challenges encountered in its adoption. Also, they explore how AI improves customer experience and the importance of diversity and accessibility in AI development.

Aprelle Duany is a technology expert who brings a unique blend of creativity, leadership, and technological expertise to produce excellent results. Her robust skillset and unique experiences allow her to navigate complex business and technical landscapes, transform business operations, and champion impactful initiatives. She is an innovator and problem-solver with a multifaceted career, from a Senior Associate at PriceWaterhouseCoopers to a CEO in the luxury fashion industry. Her mission these days is to leverage ethical technology to enhance productivity and efficiency while fostering societal advancements. She’s focused on the moral development of AI and on promoting diversity among technology stakeholders to reduce digital, wage, and gender disparities. For more information: www.AprelleDuany.com

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This week on SmallBizChat Podcast:

Aprelle Duany emphasizes the accessibility of AI tools for small business owners, highlighting that one does not need advanced technical skills to leverage AI for tasks like data analysis and creating digital products.
AI can be used to improve customer service through tools like chatbots, which can operate 24/7 on a business’s website to handle customer inquiries and recommend products.
The future of AI includes a focus on increasing diversity within its programming and making it more accessible to people without a computer science background, benefiting a wider range of users in various aspects of life and business.