Following the Reserve Bank of India’s (RBI) directives, the National Highway Authority of India (NHAI) has delisted Paytm from its approved Fastag providers.
Despite the RBI extending the deadline for Paytm Payments Bank from February 29 to March 15, it has emphasized in its FAQ that Fastags are not interchangeable.
Customers are advised to close their Fastag accounts issued by PPBL and apply for a refund. They will then need to acquire a new Fastag from another bank.
NHAI’s authorised Fastag provider list currently includes 32 banks and the Indian Highways Management Company (IHMCL) recommends users to purchase Fastags exclusively from banks included in the updated list.
Get NHAI’s Fastag directly
NHAI also issues Fastags. So, you can get one directly from the highway authority via the My FASTag app, available on both Android and iOS devices.
Install the “My FASTag” app, available on Google Play Store or Apple App Store.
Launch the app and navigate to the “Buy Fastag” option located by scrolling down.
Access Amazon or Flipkart through the provided links within the app to make the Fastag purchase.
Activation Process: In the app, select the “Activate Fastag” option. Choose either Amazon or Flipkart and use the QR code scanning feature. Follow the on-screen instructions to complete the activation process.
Here’s the list of all all the authorised banks as per NHAI
