Prop trading comparison site Propfirmmatch.com has announced that US based retail prop trading firm Smart Prop Trader has been delisted from its site.
According to a tweet on X (formerly Twitter) from Propfirmmatch, in recent weeks it has received a notable amount of complaints about Smart Prop Trader. The complaints include delayed payouts, unjustified breaches, and users being banned on Discord (a popular communications channel in the retail prop trading / funded accounts world) for raising these concerns.
Propfirmmatch said that its Payout Time Tracker feature shows several payouts pending for more than 30 days at Smart Prop Trader. Propfirmmatch noted that it reached out to Smart Prop Trader on July 2 to address these issues, but has not received any response, despite reminders. This conduct falls short of its criteria for Propfirmmatch-listed firms, leading Propfirmmatch to discontinue listing Smart Prop Trader.
In response, Smart Prop Trader posted the following tweet.
Hi PFM, sorry to hear here that you made this decision. To address your main points:
We have and continue to make payouts to traders every week. Per your email about the rise tracker, we have not used Rise for over a month despite what your tracker says. All recent payouts have been direct crypto transfers mainly in USDT.
There have been no unjustified breaches of any traders accounts.
To my knowledge, no traders have been banned from Discord when asking for payment. However, we will look into this to be 100% sure.
The email message from Prop Firm Match is referring to was sent to a working but unused management email and support in the afternoon of July 2nd rather than sending to an active management email. This last week was a holiday week in the United States. We would have expected adequate time to respond. Sad to see them rush into this decision.
Smart Prop Trader is run out of Austin, Texas by CEO Blake Olson. We had recently reported that Smart Prop Trader COO Ryan Lepper moved to rival firm Maven Trading.
