Indian online brokerage platform Zerodha has reported a second outage this month. Zerodha and IIFL experienced technical issues today (June 21), causing disruptions for their users.
The outage rendered users unable to place new orders or modify existing ones, leaving many investors frustrated during a crucial market session. On the other hand, the outage tracking website Downdetector also reported Zerodha users in the country are facing issues with placing orders on the platform. The website revealed that 49% users are facing issues with the mobile application, while 32% and 20% users are not able to use the website or do any trading.
Adding to the woes of investors, IIFL, another major brokerage firm, encountered technical difficulties specifically impacting derivative orders. Users reported issues placing and modifying orders for derivative instruments like options and futures contracts.
What the company said
Zerodha has acknowledged issue and also replied to a user on X (formerly known as
Twitter) about the issue.
A user named Vivek Khatri (@CaVivekkhatri) posted on X about the outage. “”Zerodha Hang!!! We have already switched to another platform. Too many problems in #Zerodha. #ZerodhaCrash”, reads the post.
— CaVivekkhatri (@CaVivekkhatri)
The company apologised to the user and also assured that the platform is now functional. “Hi Vivek, we’re sorry for the inconvenience. The prices are updating fine now, please check”, replied the company.
Both Zerodha and IIFL have assured their users that they are working diligently to resolve the issues and restore normal functionality as soon as possible.
Here are some the other reactions from users on Zerodha outage
— AshishGupta325 (@AshishGupta325)
